Domain Health

8 pointsanjalibery2 days ago3 commentsView on HN

We have WorkOS and are sending out activation emails for our beta product. They activation email (with the link) ends up in spam. We've tried so many different combos (plain text vs. html, vs. no hyperlink), and it seems like anything with a link is getting bounced. I'm worried about our domain health and curious if there's a better way to diagnose the problem

AznHisoka2 days ago

Are the emails coming from @workos.com or your domain? Do you have DKIM setup? How old is your domain?

anjalibery1 day ago

they're coming from our company domain (it's about 6mo old). we have DKIM and SPF setup. everything works fine except our workOS links. we've escalated the ticket with them but looking for a workaround. Curious if others have this issue

jandemsar2 hours ago

In Gmail, open Show original, do SPF, DKIM, and DMARC all show PASS? In Outlook, check the X-Forefront-Antispam-Report for SFV and CAT as well as SCL. SFV:SPM means Microsoft marked it as spam; SCL:5+ is generally a bad sign, and BCL:0 just means it wasn’t classified as bulk.